Privacy Policy

Personal data is information that can identify you directly or indirectly. This can include name, email, phone, IP address, purchase history, class attendance, video/photo where you can be recognized, etc.

The policy applies to all our brands/services when Hot Yoga Copenhagen ApS is the data controller — including YogaBible.dk and YogaBible.com as well as our sub-brands (Hot Yoga Copenhagen, Vibro Yoga, Namaste Studios, and Namaste Online).

If a third party (e.g. an external partner) is the data controller for a specific activity, you will be informed separately.

A) Contact and account information

• Name, email, phone
• Address (if relevant for invoice/contract)
• Login/account details (if you have access to a platform)

B) Purchase and payment

• Purchase history, invoice details, payment status, installment plans and fees
• We typically do not receive your full card details — they are handled by the payment provider

C) Participation, training and certification

• Sign-ups, attendance, class/workshop participation
• Training progression, assignments, feedback, certificate status
• Information necessary to issue certificates and documentation (incl. Yoga Alliance-related documentation where applicable)

D) Communication

• Emails, messages, form submissions and customer service history
• Marketing opt-in/opt-out (newsletters, campaigns)

E) Photo, video and audio (if relevant)

• Recordings from classes, events and Namaste Online (see section 5)
• Photo production (Yoga Photography): images, deliveries and any selection/approval workflow

F) Technical data (website)

• IP address, device/browser, sessions, error logs
• Cookies and similar technologies (see section 10)

We typically process data for these purposes

• To deliver services (classes, courses, YTT, mentorship, digital products) — basis: contract.
• Administration (bookings, attendance, program flow, certification, support) — basis: contract and legitimate interest.
• Payment, invoicing and accounting — basis: contract and legal obligation.
• Communication (practical info, changes, service messages) — basis: contract/legitimate interest.
• Marketing (newsletter, offers) — basis: consent or legitimate interest where lawful, always with easy unsubscribe.
• Security and abuse prevention — basis: legitimate interest.
• Service improvement (quality, feedback, statistics) — basis: legitimate interest and/or consent depending on method.
• Recruitment (Careers) — basis: legitimate interest and/or consent (see also section 8 on retention).

Standard: In our environment, photo/video/audio recordings may occur in connection with teaching, training, and events. This means you may be visible or audible in material.

Why do we record?

• Teaching and development of training material
• Documentation and quality assurance
• Marketing and sales of future trainings/courses

Namaste Online (live-only)

• Namaste Online is live streaming, and participants may be visible/audible in the stream.
• You may not record, copy, re-upload or redistribute our stream or teaching material.

If you do not wish to be included

• Give early notice: Write to info@yogabible.dk (preferably ≥ 24 hours before).
• We try to accommodate: "Camera-free" placement / angle adjustments.
• Limitation: In group activities, we cannot always guarantee full exclusion from all angles.

We only share your data when necessary to deliver our services, comply with legal requirements, or protect our legitimate interests. When we use vendors (data processors), we ensure appropriate agreements where required.

Our typical systems and vendors (examples)

• Booking/membership/payment (studio): Mindbody (for handling bookings, memberships, attendance and related operations).
• Invoicing/finance: e-conomic (invoicing and accounting).
• Payment link/terminal (physical payment): Zettle (payment and transaction management).
• Website/CMS & forms: Squarespace (operating YogaBible.dk and site features).
• Email operations: Google Workspace/Gmail (communication and customer service).
• Email campaigns (ad hoc): GMass and/or Squarespace email features (e.g. campaigns/bulk sends).
• Analytics: Google Analytics and Squarespace Analytics (traffic and performance measurement).
• Marketing tracking: Meta Pixel (measurement/advertising, depends on consent; see section 10).

Some vendors (e.g. tech and analytics providers) may have operations or sub-processors outside the EU/EEA. If we transfer personal data outside the EU/EEA, we ensure a lawful transfer basis and appropriate safeguards (typically standard contractual clauses and supplementary measures where relevant).

We retain personal data as long as necessary for the purpose, and delete or anonymize thereafter — unless we are obligated to retain data longer (e.g. accounting).

Typical retention periods (adjusted as needed)

• Accounting/invoicing/payment: typically 5 years from the end of the fiscal year (legal requirement).
• Training administration: as long as necessary to administer and document training/certification.
• Customer service and dialogue: typically 12–24 months depending on case type.
• Marketing list: until you unsubscribe, or if we no longer have a lawful basis.
• Careers (applicants): typically up to 6 months after completed recruitment, unless longer retention is agreed.
• Recordings: retained as long as relevant for the purpose (teaching/production/marketing) and with appropriate access control.

You have rights under GDPR. Depending on the situation, you can request:

• Access to your data
• Rectification of incorrect data
• Erasure (where we have no legal requirement/basis for retention)
• Restriction of processing
• Data portability (in relevant cases)
• Objection to processing based on legitimate interest
• Withdrawal of consent (e.g. marketing)

Write to info@yogabible.dk with your request. For security purposes, we may ask for appropriate identification.

We use cookies and similar technologies to make the website work, improve performance, and (if you accept) measure marketing and traffic.

We typically use

• Squarespace (essential cookies): to make the site work correctly and securely.
• Google Analytics (statistics): helps us understand how the site is used (traffic, pages, behavior).
• Meta Pixel (marketing): helps measure ads and retargeting/optimization on Meta platforms.
• Squarespace Analytics: supplementary statistics/insights on site performance.

Consent

Essential cookies may be active to ensure functionality and security. Statistics and marketing cookies are only used to the extent lawful — and where required, only after your consent.

We protect your data with appropriate technical and organizational measures. This includes access control, need-to-know restrictions, system updates, and secure data handling with vendors.

No systems are 100% secure, but we work seriously and professionally with data security.

Contact us

• Email: info@yogabible.dk
• Phone: +45 53 88 12 09
• Address: Torvegade 66, 1400 København K, Denmark

Complaints

If you are dissatisfied with our processing of your personal data, we would like to try to resolve it first. You also have the right to complain to the Danish Data Protection Agency (Datatilsynet).

Changes

We may update this privacy policy as needed (e.g. changes in vendors or legislation). The latest version is always available on our website.